Fay Hancock-Coombes has worked in real estate since 2013 and brings a unique blend of professional efficiency and heartfelt care to everything she does. With a natural passion for helping others, Fay has always been drawn to people-focused roles - and real estate is no exception. For her, it’s not just a job, but something deeply ingrained in who she is.
Reliable, personable, and solutions-focused, Fay is known for her calm, patient approach and her unwavering commitment to her clients. She listens closely, communicates clearly, and consistently goes above and beyond to deliver a seamless and rewarding experience. Her background in management and administration has given her a meticulous, methodical work ethic, complemented by a genuinely kind and considerate nature.
Fay is proud to be part of the Bayleys team, drawn to the company’s reputation for trust, integrity and professionalism. She thrives on the variety of real estate, appreciating that every property has its own story and every client their own journey. Her goal is always the same - to achieve outstanding results while making a meaningful difference in people’s lives.
Now based in Rolleston, where she lived before spending time in Australia, Fay is deeply connected to the Selwyn community. She actively supports a number of local schools, including West Melton and Sheffield Primary Schools, as well as the Selwyn Rowing Club.
Fay was absolutely amazing. Made the process of buying my first home a breeze. Always at the end of the phone when I needed her for any questions that I had. If you need someone that will go above and beyond Fay is your lady.
We met Fay while doing an open home, explained what we were looking for. She had just the property that fitted our needs. Fay was prompt, professional but she is also very personable.
Fantastic experience with Fay! Knowledgeable, approachable, and made the whole selling process stress free. Highly recommend to anyone looking to buy or sell!
Fay was incredible in helping our wee family purchase a home, having a friendly real estate agent really does make all the difference for a positive & fun experience! She made the entire process very simple for us and a bonus that she’s lovely to chat with. We would definitely recommend Fay to anyone wanting to list a house themselves!
Very knowledgeable and understanding with my requirements. Fay went the extra mile making sure I had all the information I needed, even doing a walk-through video chat as I couldn't be there. The purchase of the house was made easy and not overwhelming as I imagined it would be. Fay was an absolute pleasure to deal with, both before and after the sale.
Fay did such an awesome job helping us sell our lovely home. She made the whole process smooth, fast, and stress-free. I really appreciated how trustworthy and reliable she was throughout. Highly recommend.
Fay is exceptional and an old school agent who really enjoys her job and cares for her clients. Telling her what we were looking for led to a search and steady stream of options for us to consider. Fay does the legwork, and really looks after you. When we found a house she talked us through options and gave us time to consider our next steps. Other agents get listings and the first you know is an advertised open home, Fay lets you know immediately so you are ahead of the tribe. I wouldn't hesitate to list with her in future.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions we had. Fay went out of her way to be available over a busy Christmas period to do private viewings and open homes, nothing was a problem, and everything was met with Fay’s bubbly, caring personality.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions, and most of all she listened to our needs, nothing was a problem and everything was met with Fay’s bubbly, caring personality. Fay is an agent who goes above and beyond for her clients.
Fay certainly went over and above what would be expected of a Realtor and made the difficult process of buying property from abroad as smooth as possible, despite the time zone differences. Was always quick to respond, very helpful with suggesting contractors, and even facilitated viewings for potential tenants. Thank you Fay for your help, much appreciated, looking forward to working together again in the future.
We dealt with Fay in the purchase of our first home. She as patient and answered all of our questions and requests. Great communication and made it easy all round.
Mike & Fay were great to work with. Their knowledge and expertise was critical in getting the sale completed. Their service after going unconditional was exceptional and they didn't stop until the property was settled. I highly recommend. 10/10
The process was made so much easier with the knowledge and expertise of Fay. Thanks again for making it a wonderful experience
Fay was truly fantastic to deal with. She really cared about our needs and found the perfect purchaser for our Mum’s home. We could not have asked for a better service. Many thanks.
Fay was absolutely amazing. Made the process of buying my first home a breeze. Always at the end of the phone when I needed her for any questions that I had. If you need someone that will go above and beyond Fay is your lady.
We met Fay while doing an open home, explained what we were looking for. She had just the property that fitted our needs. Fay was prompt, professional but she is also very personable.
Fantastic experience with Fay! Knowledgeable, approachable, and made the whole selling process stress free. Highly recommend to anyone looking to buy or sell!
Fay was incredible in helping our wee family purchase a home, having a friendly real estate agent really does make all the difference for a positive & fun experience! She made the entire process very simple for us and a bonus that she’s lovely to chat with. We would definitely recommend Fay to anyone wanting to list a house themselves!
Very knowledgeable and understanding with my requirements. Fay went the extra mile making sure I had all the information I needed, even doing a walk-through video chat as I couldn't be there. The purchase of the house was made easy and not overwhelming as I imagined it would be. Fay was an absolute pleasure to deal with, both before and after the sale.
Fay did such an awesome job helping us sell our lovely home. She made the whole process smooth, fast, and stress-free. I really appreciated how trustworthy and reliable she was throughout. Highly recommend.
Fay is exceptional and an old school agent who really enjoys her job and cares for her clients. Telling her what we were looking for led to a search and steady stream of options for us to consider. Fay does the legwork, and really looks after you. When we found a house she talked us through options and gave us time to consider our next steps. Other agents get listings and the first you know is an advertised open home, Fay lets you know immediately so you are ahead of the tribe. I wouldn't hesitate to list with her in future.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions we had. Fay went out of her way to be available over a busy Christmas period to do private viewings and open homes, nothing was a problem, and everything was met with Fay’s bubbly, caring personality.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions, and most of all she listened to our needs, nothing was a problem and everything was met with Fay’s bubbly, caring personality. Fay is an agent who goes above and beyond for her clients.
Fay certainly went over and above what would be expected of a Realtor and made the difficult process of buying property from abroad as smooth as possible, despite the time zone differences. Was always quick to respond, very helpful with suggesting contractors, and even facilitated viewings for potential tenants. Thank you Fay for your help, much appreciated, looking forward to working together again in the future.
We dealt with Fay in the purchase of our first home. She as patient and answered all of our questions and requests. Great communication and made it easy all round.
Mike & Fay were great to work with. Their knowledge and expertise was critical in getting the sale completed. Their service after going unconditional was exceptional and they didn't stop until the property was settled. I highly recommend. 10/10
The process was made so much easier with the knowledge and expertise of Fay. Thanks again for making it a wonderful experience
Fay was truly fantastic to deal with. She really cared about our needs and found the perfect purchaser for our Mum’s home. We could not have asked for a better service. Many thanks.
Fay was absolutely amazing. Made the process of buying my first home a breeze. Always at the end of the phone when I needed her for any questions that I had. If you need someone that will go above and beyond Fay is your lady.
We met Fay while doing an open home, explained what we were looking for. She had just the property that fitted our needs. Fay was prompt, professional but she is also very personable.
Fantastic experience with Fay! Knowledgeable, approachable, and made the whole selling process stress free. Highly recommend to anyone looking to buy or sell!
Fay was incredible in helping our wee family purchase a home, having a friendly real estate agent really does make all the difference for a positive & fun experience! She made the entire process very simple for us and a bonus that she’s lovely to chat with. We would definitely recommend Fay to anyone wanting to list a house themselves!
Very knowledgeable and understanding with my requirements. Fay went the extra mile making sure I had all the information I needed, even doing a walk-through video chat as I couldn't be there. The purchase of the house was made easy and not overwhelming as I imagined it would be. Fay was an absolute pleasure to deal with, both before and after the sale.
Fay did such an awesome job helping us sell our lovely home. She made the whole process smooth, fast, and stress-free. I really appreciated how trustworthy and reliable she was throughout. Highly recommend.
Fay is exceptional and an old school agent who really enjoys her job and cares for her clients. Telling her what we were looking for led to a search and steady stream of options for us to consider. Fay does the legwork, and really looks after you. When we found a house she talked us through options and gave us time to consider our next steps. Other agents get listings and the first you know is an advertised open home, Fay lets you know immediately so you are ahead of the tribe. I wouldn't hesitate to list with her in future.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions we had. Fay went out of her way to be available over a busy Christmas period to do private viewings and open homes, nothing was a problem, and everything was met with Fay’s bubbly, caring personality.
Highly recommend Fay as an agent, throughout the process of selling our property and buying another property in Rolleston both through Fay - she is honest, her communication throughout the process is second to none, she was available any time of day and night to answer any questions, and most of all she listened to our needs, nothing was a problem and everything was met with Fay’s bubbly, caring personality. Fay is an agent who goes above and beyond for her clients.
Fay certainly went over and above what would be expected of a Realtor and made the difficult process of buying property from abroad as smooth as possible, despite the time zone differences. Was always quick to respond, very helpful with suggesting contractors, and even facilitated viewings for potential tenants. Thank you Fay for your help, much appreciated, looking forward to working together again in the future.
We dealt with Fay in the purchase of our first home. She as patient and answered all of our questions and requests. Great communication and made it easy all round.
Mike & Fay were great to work with. Their knowledge and expertise was critical in getting the sale completed. Their service after going unconditional was exceptional and they didn't stop until the property was settled. I highly recommend. 10/10
The process was made so much easier with the knowledge and expertise of Fay. Thanks again for making it a wonderful experience
Fay was truly fantastic to deal with. She really cared about our needs and found the perfect purchaser for our Mum’s home. We could not have asked for a better service. Many thanks.