



Trusted advice. Committed service. Proven results. Jo is an expert in creating innovative marketing strategies for her real estate clients that get results.
Driven by a desire for absolute excellence, Jo Harwood is known for her dynamic personality, genuine enthusiasm, and proven results having sold over $100 million in sales in just 3 years across the Bays and the Coast. From the very first meeting through to settlement, Jo manages every detail, ensuring a smooth and stress-free process. Her consistent five-star ratings on Rate My Agent are a testament to her dedication and outstanding outcomes. Jo’s success comes from her attention to detail, determination, and exceptional communication skills, but it’s her ability to build genuine connections with both vendors and buyers that truly sets her apart. An experienced and natural negotiator, she thrives on creating partnerships that help shape the next chapter in her clients lives. She recognises that selling someone’s most valuable asset carries immense responsibility, so exceeding expectations is always her priority. Jo has built a thriving career by thinking outside the box and never giving up until the best result is achieved. With Jenna Fu as part of her team fluent in both English and Mandarin. Jo offers an even broader reach and deeper market understanding. Together, they bring exceptional local knowledge, energy, and proven strategies that consistently deliver phenomenal results. If you’re seeking an agent with expertise across the Bays and the Coast, backed by energy, experience, and a track record of success, Jo welcomes your enquiry.
Jo fully understood our situation and our love for the house that we sold. While at the same time she was patient and insightful in guiding us through the sale process. Jo and her team had clear understanding ofthe client that would be intersted in our home and lifestyle. She used that knowledge excellently in promoting and marketing the house, using the various sales and marketing channels available to the Baileys team. What made this experience satisfying was that Jo always wanted to be fair to both the vendor and the seller, the experience felt very right, as we beleiev it achieved a good outcome for both parties. We had complete faith and trust that Jo would/and did manage the sale of our house successfully and with integrity.
We were impressed with the amount of work Jo put in to find us the right house. She had great local knowledge and contacts in the area. We were looking at very specific streets at a time when few properties were on the market, making it quite a challenge for Jo. During this time she was in regular contact via email, phone calls and what's app to update us on potential properties , including ones that she found door knocking in our preferred area. She is outgoing and positive which made the search enjoyable. We were very excited when Jo recommended this property. It ticked all the boxes. Jo instilled confidence by the way she guided us through every step of the auction process to secure the property. We had complete confidence in Jo and would thoroughly recommend her as an agent.
I would like to sincerely thank you and your team for all your hard work in selling my property. I'm very happy that the house was sold at such a good price, and especially pleased that we received a satisfactory offer within just one week. I really appreciate the effort, professionalism, and dedication you and your team put into the whole process. I'm also very grateful for all the communication and coordination in between, which helped make the process much smoother and easier for me. Thank you again for your excellent work and support. I truly appreciate everything you have done.
We first met Jo when she approached us with a potential buyer looking for a property in our area. That led to a brief off-market listing which ultimately didn't result in a sale, but it did give us the opportunity to get to know Jo and see how she worked. A few months later, almost on the spur of the moment, we decided to take our home to market. Some changes in the local market made us think the timing might be right, but with the end of the year rapidly approaching, there wasn't much time to make it happen. From that moment, Jo was exceptional. She threw everything into the campaign. In just two weeks, across three weekends, she ran six open homes along with a number of private viewings, building genuine interest and momentum going into auction week. We arrived at auction with four genuine bidders, including two very motivated buyers, and ultimately achieved a result that exceeded our expectations. But the result itself is only part of why we rate Jo so highly. Throughout the process she was realistic, pragmatic, positive and, most importantly, honest. She never told us what she thought we wanted to hear. She gave us good advice, kept us informed, worked incredibly hard and remained completely focused on getting the best possible outcome for us. There were also a few challenges along the way that required considerably more than simply running a good marketing campaign. Jo navigated those exceptionally well and found solutions where, quite honestly, I think a less determined or less experienced agent may have struggled. Selling a home is one of those situations where you really find out how good your agent is when things aren't completely straightforward. Jo proved her value to us many times over. We couldn't have asked for anyone to work harder on our behalf, and the final result reflected that effort. We'd have absolutely no hesitation recommending Jo to anyone considering selling their home.
Jo was incredibly considerate arranging open homes and private viewings to avoid disruption to someone that permanently works from home. Her never-give-up attitude finally secured us a sale at a price that was fair in the market at the time. In the end everything happened very quickly and Jo helped us every step of the way. We would have no hesitation using Jo in the future.
I cannot recommend Jo Harwood highly enough. From our very first meeting through to settlement, Jo demonstrated exceptional professionalism, integrity, and dedication. Selling a home can be a stressful experience, but Jo made the entire process feel seamless through her outstanding communication, calm guidance, and meticulous attention to detail. Jo's knowledge of the local market was evident in every decision she made. Her advice on presenting the property, marketing strategy, and pricing proved to be spot on, resulting in an excellent outcome. She kept me fully informed throughout the campaign, was always available to answer questions, and negotiated confidently and skillfully on my behalf. What impressed me most was that Jo genuinely cared about achieving the best possible result rather than simply completing a sale. She worked tirelessly, remained positive throughout, and consistently exceeded my expectations. Her honesty, warmth, and commitment inspired complete confidence from start to finish. If you are looking for an agent who is knowledgeable, hardworking, trustworthy, and truly committed to her clients, I would recommend Jo Harwood without hesitation. She did an outstanding job selling my home, and I am incredibly grateful for everything she did.
Jo kept us informed at each stage of negotiations, and was able to share her strong local market knowledge. Jo provided timely and professional support, and was always happy to answer our questions and offer useful advice.
I'm not good at writing reviews, however, I feel that I must express my appreciation of the unfailing effort from Jo to achieve the best result for me. I would have no hesitation in recommending Jo to anyone thinking of selling.
As soon as we met Jo we knew she was the agent for us. We didn't need to interview multiple agencies to know. Her knowledge and passion for the industry and area shines through and is incomparable. She doesn't oversell herself or offer a high property value to gain the listing, in fact ours was rather low but her history of achieving way above asking or CV speaks for itself. And she did that with our property - $160,000 over CV and sold within 2 weeks of listing. Amazing! Her communication with both parties was clear and concise and she went the extra mile to iron out a few niggles. We can't speak highly enough about Jo.
Jo Harwood did an exceptional job selling our home, which we held dear to us for over 17 years. Jo made the whole process simple and easy. We had complete confidence in Jo's abilities from the moment we met. Her warm and genuine nature along with her professionalism and in depth knowledge and expertise of the industry not only put us at ease, but we knew it would put potential buyers at ease too and that we would be in reliable hands by choosing Jo to sell our home and our greatest asset. Jo is passionate and committed to what she does, and she does it with excellence. Her dedicated work ethic and marketing strategies, combined with her connections to an amazing staging company, photographer and videographer, resulted in a high amount of interest in our property and a strong attendance at our open homes. Her attention to detail and the way she worded the marketing advertisement for the campaign was very heartfelt and we really felt that she saw all the things that we ourselves had loved so much about our home. Jo kept us updated and supported every step of the way with her outstanding communication skills, and we always enjoyed the chats we had with her. Jo was able to secure a buyer quickly and handle the negotiations smoothly, resulting in a successful sale and a happy outcome for both ourselves and the purchaser. The entire experience with Jo was wonderful! We have been and will continue to be recommending her to anyone looking to sell (or purchase) their property. Thank you so much Jo! We are truly grateful!
Choosing Jo to sell our home was an easy decision after seeing firsthand how she supported my mother-in-law through what was a very emotional and difficult sale. Her compassion and empathy truly stood out, and she handled that situation with such care and respect that we knew we could trust her with our biggest asset. From the very beginning, Jo's knowledge of the local market and her strategic approach gave us complete confidence. She guided us through every step with professionalism, clarity, and absolute attention to detail, while never losing that genuine human connection that makes all the difference during such a significant life event. What really sets Jo apart is her ability to deliver outstanding results while making you feel fully supported throughout the entire journey. She worked tirelessly to ensure we achieved the best possible outcome, and we couldn't be happier with the result. If you're looking for someone who combines expert knowledge, exceptional negotiation skills, and true care for her clients, Jo is the person you want by your side.
Jo was incredible throughout the sale of my mum's property. From the very beginning, her communication was clear, proactive, and compassionate-she kept us informed at every stage and made what could have been a stressful process feel smooth and manageable. Her market knowledge really stood out. Jo provided honest, well-informed advice on pricing and positioning the property, and thanks to her guidance, we ended up surpassing the price we ever thought we would achieve. That result speaks volumes about her expertise and understanding of the market. When it came to negotiation, Jo was confident and strategic, ensuring we got the absolute best outcome without ever making us feel pressured. Her professionalism was evident in everything she did-reliable, dedicated, and always acting in our best interests. We couldn't be happier with the result. Jo truly goes above and beyond.
Jo was so supportive right when I needed a rock in my life. Her communication style is warm, clear, and consistent-she always made sure I understood every step of the process and felt confident in my decisions. Her knowledge of the market and the advice she gave me in making the right decision for my future will never be forgotten; it was obvious she truly understands both the local landscape and the bigger picture. When it came to negotiation, Jo was calm, strategic, and always had my best interests front of mind. I felt reassured knowing she was advocating for me every step of the way. She is so professional and will do you right by you every time-reliable, honest, and genuinely committed to achieving the best outcome. Just amazing.
Working with Jo was an absolute pleasure from start to finish. Her negotiation skills are truly outstanding and played a huge role in helping us secure our dream home. We always felt confident that she was advocating for us and working to achieve the best possible outcome. What really set Jo apart was her genuine commitment and care throughout the entire process. From the sale of our home through to purchasing our new one, she was always available, attentive, and incredibly detail-focused. Nothing was ever too much trouble, and she made what could have been a stressful experience feel seamless and well-managed. Jo took the time to really listen to our wish list and understand what we were looking for. She then introduced us to a property that we may not have intially considered, but it turned out to be absolutely perfect for us. That level of insight and understanding is something truly special. We are so grateful for Jo's dedication, professionalism, and support. We couldn't recommend her highly enough to anyone looking to buy or sell a home.
Jo is totally focused on getting results. Her marketing expertise, clear communications and tireless work effort ensured that we achieved the best price for our home. We are also grateful for the formidable assistance that she provided in making the selling process as comfortable and stressless as possible. We can highly recommend Jo Harwood to anyone who wishes to sell or buy a home.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo's communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo’s communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
We cannot speak highly enough of how we were treated with Jo. She was kind, helpful and extremely knowledgeable. We fully trusted her expertise and feel so lucky that she sold our home!
I had a fantastic experience buying my home with Jo. She was incredibly helpful and positive throughout the entire process, making everything feel smooth and stress-free. Her support and guidance gave me confidence at every step, and I would highly recommend her to anyone looking to buy.
Jo was super helpful through our journey of buying. She was proactive in arranging viewings and coordinating with the sellers' agents to source information quickly for us. Her advice and support during the auction was also invaluable! Although the house went slightly higher than expected on the day we felt that Jo's assessment of the situation going into auction was fair and realistic and it was simply a case of two determined buyers being present on the day. We would highly recommend her
It was a pleasure to have Jo with us through the process of selling our house. She really listened to our goals for selling and buying and devised a sales plan to suit, providing a novel angle and insight that went beyond the more generic plans we had been offered by other agents (and it paid off!). Jo's communication throughout was exemplary and her support through the auction was much appreciated. She went above and beyond to also help with our house hunt, coming to house viewings and coordinating with the other agents on our behalf to ensure we had the information we need. Would highly recommend her!
I had the pleasure of working with Jo to sell our family home in Browns Bay, and I couldn't be more impressed. From the very beginning, Jo ran a highly effective marketing campaign that attracted over 85 viewing groups-an incredible result that reflected her strategic approach and deep market knowledge. Despite some challenging circumstances during the sale, Jo handled everything with professionalism, empathy, and determination. She successfully closed the deal in a way that left both me and the buyers genuinely happy-a rare achievement in this market. Her communication was always clear, timely, and reassuring. Jo's ability to combine sharp market insight with a warm, human touch made the entire process smooth and rewarding. I would absolutely recommend Jo to anyone looking for a real estate agent who delivers outstanding results with integrity and care.
Great communication, friendly, supportive, guided us through the process easily and nothing was too much trouble. Really positive experience.
Jo has been fabulous to work with through our house sale. She knows her coast market. Jo and Megan were committed to great comms and coaching us through the process. Jo helped us navigate hurdles with the sales process and we could always tell she wanted to achieve a win-win for all parties. Thank you
Jo is exceptional in every aspect. The professionalism display by Jo is impeccable. I would always work with Jo for my future projects.
Jo fully understood our situation and our love for the house that we sold. While at the same time she was patient and insightful in guiding us through the sale process. Jo and her team had clear understanding ofthe client that would be intersted in our home and lifestyle. She used that knowledge excellently in promoting and marketing the house, using the various sales and marketing channels available to the Baileys team. What made this experience satisfying was that Jo always wanted to be fair to both the vendor and the seller, the experience felt very right, as we beleiev it achieved a good outcome for both parties. We had complete faith and trust that Jo would/and did manage the sale of our house successfully and with integrity.
We were impressed with the amount of work Jo put in to find us the right house. She had great local knowledge and contacts in the area. We were looking at very specific streets at a time when few properties were on the market, making it quite a challenge for Jo. During this time she was in regular contact via email, phone calls and what's app to update us on potential properties , including ones that she found door knocking in our preferred area. She is outgoing and positive which made the search enjoyable. We were very excited when Jo recommended this property. It ticked all the boxes. Jo instilled confidence by the way she guided us through every step of the auction process to secure the property. We had complete confidence in Jo and would thoroughly recommend her as an agent.
I would like to sincerely thank you and your team for all your hard work in selling my property. I'm very happy that the house was sold at such a good price, and especially pleased that we received a satisfactory offer within just one week. I really appreciate the effort, professionalism, and dedication you and your team put into the whole process. I'm also very grateful for all the communication and coordination in between, which helped make the process much smoother and easier for me. Thank you again for your excellent work and support. I truly appreciate everything you have done.
We first met Jo when she approached us with a potential buyer looking for a property in our area. That led to a brief off-market listing which ultimately didn't result in a sale, but it did give us the opportunity to get to know Jo and see how she worked. A few months later, almost on the spur of the moment, we decided to take our home to market. Some changes in the local market made us think the timing might be right, but with the end of the year rapidly approaching, there wasn't much time to make it happen. From that moment, Jo was exceptional. She threw everything into the campaign. In just two weeks, across three weekends, she ran six open homes along with a number of private viewings, building genuine interest and momentum going into auction week. We arrived at auction with four genuine bidders, including two very motivated buyers, and ultimately achieved a result that exceeded our expectations. But the result itself is only part of why we rate Jo so highly. Throughout the process she was realistic, pragmatic, positive and, most importantly, honest. She never told us what she thought we wanted to hear. She gave us good advice, kept us informed, worked incredibly hard and remained completely focused on getting the best possible outcome for us. There were also a few challenges along the way that required considerably more than simply running a good marketing campaign. Jo navigated those exceptionally well and found solutions where, quite honestly, I think a less determined or less experienced agent may have struggled. Selling a home is one of those situations where you really find out how good your agent is when things aren't completely straightforward. Jo proved her value to us many times over. We couldn't have asked for anyone to work harder on our behalf, and the final result reflected that effort. We'd have absolutely no hesitation recommending Jo to anyone considering selling their home.
Jo was incredibly considerate arranging open homes and private viewings to avoid disruption to someone that permanently works from home. Her never-give-up attitude finally secured us a sale at a price that was fair in the market at the time. In the end everything happened very quickly and Jo helped us every step of the way. We would have no hesitation using Jo in the future.
I cannot recommend Jo Harwood highly enough. From our very first meeting through to settlement, Jo demonstrated exceptional professionalism, integrity, and dedication. Selling a home can be a stressful experience, but Jo made the entire process feel seamless through her outstanding communication, calm guidance, and meticulous attention to detail. Jo's knowledge of the local market was evident in every decision she made. Her advice on presenting the property, marketing strategy, and pricing proved to be spot on, resulting in an excellent outcome. She kept me fully informed throughout the campaign, was always available to answer questions, and negotiated confidently and skillfully on my behalf. What impressed me most was that Jo genuinely cared about achieving the best possible result rather than simply completing a sale. She worked tirelessly, remained positive throughout, and consistently exceeded my expectations. Her honesty, warmth, and commitment inspired complete confidence from start to finish. If you are looking for an agent who is knowledgeable, hardworking, trustworthy, and truly committed to her clients, I would recommend Jo Harwood without hesitation. She did an outstanding job selling my home, and I am incredibly grateful for everything she did.
Jo kept us informed at each stage of negotiations, and was able to share her strong local market knowledge. Jo provided timely and professional support, and was always happy to answer our questions and offer useful advice.
I'm not good at writing reviews, however, I feel that I must express my appreciation of the unfailing effort from Jo to achieve the best result for me. I would have no hesitation in recommending Jo to anyone thinking of selling.
As soon as we met Jo we knew she was the agent for us. We didn't need to interview multiple agencies to know. Her knowledge and passion for the industry and area shines through and is incomparable. She doesn't oversell herself or offer a high property value to gain the listing, in fact ours was rather low but her history of achieving way above asking or CV speaks for itself. And she did that with our property - $160,000 over CV and sold within 2 weeks of listing. Amazing! Her communication with both parties was clear and concise and she went the extra mile to iron out a few niggles. We can't speak highly enough about Jo.
Jo Harwood did an exceptional job selling our home, which we held dear to us for over 17 years. Jo made the whole process simple and easy. We had complete confidence in Jo's abilities from the moment we met. Her warm and genuine nature along with her professionalism and in depth knowledge and expertise of the industry not only put us at ease, but we knew it would put potential buyers at ease too and that we would be in reliable hands by choosing Jo to sell our home and our greatest asset. Jo is passionate and committed to what she does, and she does it with excellence. Her dedicated work ethic and marketing strategies, combined with her connections to an amazing staging company, photographer and videographer, resulted in a high amount of interest in our property and a strong attendance at our open homes. Her attention to detail and the way she worded the marketing advertisement for the campaign was very heartfelt and we really felt that she saw all the things that we ourselves had loved so much about our home. Jo kept us updated and supported every step of the way with her outstanding communication skills, and we always enjoyed the chats we had with her. Jo was able to secure a buyer quickly and handle the negotiations smoothly, resulting in a successful sale and a happy outcome for both ourselves and the purchaser. The entire experience with Jo was wonderful! We have been and will continue to be recommending her to anyone looking to sell (or purchase) their property. Thank you so much Jo! We are truly grateful!
Choosing Jo to sell our home was an easy decision after seeing firsthand how she supported my mother-in-law through what was a very emotional and difficult sale. Her compassion and empathy truly stood out, and she handled that situation with such care and respect that we knew we could trust her with our biggest asset. From the very beginning, Jo's knowledge of the local market and her strategic approach gave us complete confidence. She guided us through every step with professionalism, clarity, and absolute attention to detail, while never losing that genuine human connection that makes all the difference during such a significant life event. What really sets Jo apart is her ability to deliver outstanding results while making you feel fully supported throughout the entire journey. She worked tirelessly to ensure we achieved the best possible outcome, and we couldn't be happier with the result. If you're looking for someone who combines expert knowledge, exceptional negotiation skills, and true care for her clients, Jo is the person you want by your side.
Jo was incredible throughout the sale of my mum's property. From the very beginning, her communication was clear, proactive, and compassionate-she kept us informed at every stage and made what could have been a stressful process feel smooth and manageable. Her market knowledge really stood out. Jo provided honest, well-informed advice on pricing and positioning the property, and thanks to her guidance, we ended up surpassing the price we ever thought we would achieve. That result speaks volumes about her expertise and understanding of the market. When it came to negotiation, Jo was confident and strategic, ensuring we got the absolute best outcome without ever making us feel pressured. Her professionalism was evident in everything she did-reliable, dedicated, and always acting in our best interests. We couldn't be happier with the result. Jo truly goes above and beyond.
Jo was so supportive right when I needed a rock in my life. Her communication style is warm, clear, and consistent-she always made sure I understood every step of the process and felt confident in my decisions. Her knowledge of the market and the advice she gave me in making the right decision for my future will never be forgotten; it was obvious she truly understands both the local landscape and the bigger picture. When it came to negotiation, Jo was calm, strategic, and always had my best interests front of mind. I felt reassured knowing she was advocating for me every step of the way. She is so professional and will do you right by you every time-reliable, honest, and genuinely committed to achieving the best outcome. Just amazing.
Working with Jo was an absolute pleasure from start to finish. Her negotiation skills are truly outstanding and played a huge role in helping us secure our dream home. We always felt confident that she was advocating for us and working to achieve the best possible outcome. What really set Jo apart was her genuine commitment and care throughout the entire process. From the sale of our home through to purchasing our new one, she was always available, attentive, and incredibly detail-focused. Nothing was ever too much trouble, and she made what could have been a stressful experience feel seamless and well-managed. Jo took the time to really listen to our wish list and understand what we were looking for. She then introduced us to a property that we may not have intially considered, but it turned out to be absolutely perfect for us. That level of insight and understanding is something truly special. We are so grateful for Jo's dedication, professionalism, and support. We couldn't recommend her highly enough to anyone looking to buy or sell a home.
Jo is totally focused on getting results. Her marketing expertise, clear communications and tireless work effort ensured that we achieved the best price for our home. We are also grateful for the formidable assistance that she provided in making the selling process as comfortable and stressless as possible. We can highly recommend Jo Harwood to anyone who wishes to sell or buy a home.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo's communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo’s communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
We cannot speak highly enough of how we were treated with Jo. She was kind, helpful and extremely knowledgeable. We fully trusted her expertise and feel so lucky that she sold our home!
I had a fantastic experience buying my home with Jo. She was incredibly helpful and positive throughout the entire process, making everything feel smooth and stress-free. Her support and guidance gave me confidence at every step, and I would highly recommend her to anyone looking to buy.
Jo was super helpful through our journey of buying. She was proactive in arranging viewings and coordinating with the sellers' agents to source information quickly for us. Her advice and support during the auction was also invaluable! Although the house went slightly higher than expected on the day we felt that Jo's assessment of the situation going into auction was fair and realistic and it was simply a case of two determined buyers being present on the day. We would highly recommend her
It was a pleasure to have Jo with us through the process of selling our house. She really listened to our goals for selling and buying and devised a sales plan to suit, providing a novel angle and insight that went beyond the more generic plans we had been offered by other agents (and it paid off!). Jo's communication throughout was exemplary and her support through the auction was much appreciated. She went above and beyond to also help with our house hunt, coming to house viewings and coordinating with the other agents on our behalf to ensure we had the information we need. Would highly recommend her!
I had the pleasure of working with Jo to sell our family home in Browns Bay, and I couldn't be more impressed. From the very beginning, Jo ran a highly effective marketing campaign that attracted over 85 viewing groups-an incredible result that reflected her strategic approach and deep market knowledge. Despite some challenging circumstances during the sale, Jo handled everything with professionalism, empathy, and determination. She successfully closed the deal in a way that left both me and the buyers genuinely happy-a rare achievement in this market. Her communication was always clear, timely, and reassuring. Jo's ability to combine sharp market insight with a warm, human touch made the entire process smooth and rewarding. I would absolutely recommend Jo to anyone looking for a real estate agent who delivers outstanding results with integrity and care.
Great communication, friendly, supportive, guided us through the process easily and nothing was too much trouble. Really positive experience.
Jo has been fabulous to work with through our house sale. She knows her coast market. Jo and Megan were committed to great comms and coaching us through the process. Jo helped us navigate hurdles with the sales process and we could always tell she wanted to achieve a win-win for all parties. Thank you
Jo is exceptional in every aspect. The professionalism display by Jo is impeccable. I would always work with Jo for my future projects.
Jo fully understood our situation and our love for the house that we sold. While at the same time she was patient and insightful in guiding us through the sale process. Jo and her team had clear understanding ofthe client that would be intersted in our home and lifestyle. She used that knowledge excellently in promoting and marketing the house, using the various sales and marketing channels available to the Baileys team. What made this experience satisfying was that Jo always wanted to be fair to both the vendor and the seller, the experience felt very right, as we beleiev it achieved a good outcome for both parties. We had complete faith and trust that Jo would/and did manage the sale of our house successfully and with integrity.
We were impressed with the amount of work Jo put in to find us the right house. She had great local knowledge and contacts in the area. We were looking at very specific streets at a time when few properties were on the market, making it quite a challenge for Jo. During this time she was in regular contact via email, phone calls and what's app to update us on potential properties , including ones that she found door knocking in our preferred area. She is outgoing and positive which made the search enjoyable. We were very excited when Jo recommended this property. It ticked all the boxes. Jo instilled confidence by the way she guided us through every step of the auction process to secure the property. We had complete confidence in Jo and would thoroughly recommend her as an agent.
I would like to sincerely thank you and your team for all your hard work in selling my property. I'm very happy that the house was sold at such a good price, and especially pleased that we received a satisfactory offer within just one week. I really appreciate the effort, professionalism, and dedication you and your team put into the whole process. I'm also very grateful for all the communication and coordination in between, which helped make the process much smoother and easier for me. Thank you again for your excellent work and support. I truly appreciate everything you have done.
We first met Jo when she approached us with a potential buyer looking for a property in our area. That led to a brief off-market listing which ultimately didn't result in a sale, but it did give us the opportunity to get to know Jo and see how she worked. A few months later, almost on the spur of the moment, we decided to take our home to market. Some changes in the local market made us think the timing might be right, but with the end of the year rapidly approaching, there wasn't much time to make it happen. From that moment, Jo was exceptional. She threw everything into the campaign. In just two weeks, across three weekends, she ran six open homes along with a number of private viewings, building genuine interest and momentum going into auction week. We arrived at auction with four genuine bidders, including two very motivated buyers, and ultimately achieved a result that exceeded our expectations. But the result itself is only part of why we rate Jo so highly. Throughout the process she was realistic, pragmatic, positive and, most importantly, honest. She never told us what she thought we wanted to hear. She gave us good advice, kept us informed, worked incredibly hard and remained completely focused on getting the best possible outcome for us. There were also a few challenges along the way that required considerably more than simply running a good marketing campaign. Jo navigated those exceptionally well and found solutions where, quite honestly, I think a less determined or less experienced agent may have struggled. Selling a home is one of those situations where you really find out how good your agent is when things aren't completely straightforward. Jo proved her value to us many times over. We couldn't have asked for anyone to work harder on our behalf, and the final result reflected that effort. We'd have absolutely no hesitation recommending Jo to anyone considering selling their home.
Jo was incredibly considerate arranging open homes and private viewings to avoid disruption to someone that permanently works from home. Her never-give-up attitude finally secured us a sale at a price that was fair in the market at the time. In the end everything happened very quickly and Jo helped us every step of the way. We would have no hesitation using Jo in the future.
I cannot recommend Jo Harwood highly enough. From our very first meeting through to settlement, Jo demonstrated exceptional professionalism, integrity, and dedication. Selling a home can be a stressful experience, but Jo made the entire process feel seamless through her outstanding communication, calm guidance, and meticulous attention to detail. Jo's knowledge of the local market was evident in every decision she made. Her advice on presenting the property, marketing strategy, and pricing proved to be spot on, resulting in an excellent outcome. She kept me fully informed throughout the campaign, was always available to answer questions, and negotiated confidently and skillfully on my behalf. What impressed me most was that Jo genuinely cared about achieving the best possible result rather than simply completing a sale. She worked tirelessly, remained positive throughout, and consistently exceeded my expectations. Her honesty, warmth, and commitment inspired complete confidence from start to finish. If you are looking for an agent who is knowledgeable, hardworking, trustworthy, and truly committed to her clients, I would recommend Jo Harwood without hesitation. She did an outstanding job selling my home, and I am incredibly grateful for everything she did.
Jo kept us informed at each stage of negotiations, and was able to share her strong local market knowledge. Jo provided timely and professional support, and was always happy to answer our questions and offer useful advice.
I'm not good at writing reviews, however, I feel that I must express my appreciation of the unfailing effort from Jo to achieve the best result for me. I would have no hesitation in recommending Jo to anyone thinking of selling.
As soon as we met Jo we knew she was the agent for us. We didn't need to interview multiple agencies to know. Her knowledge and passion for the industry and area shines through and is incomparable. She doesn't oversell herself or offer a high property value to gain the listing, in fact ours was rather low but her history of achieving way above asking or CV speaks for itself. And she did that with our property - $160,000 over CV and sold within 2 weeks of listing. Amazing! Her communication with both parties was clear and concise and she went the extra mile to iron out a few niggles. We can't speak highly enough about Jo.
Jo Harwood did an exceptional job selling our home, which we held dear to us for over 17 years. Jo made the whole process simple and easy. We had complete confidence in Jo's abilities from the moment we met. Her warm and genuine nature along with her professionalism and in depth knowledge and expertise of the industry not only put us at ease, but we knew it would put potential buyers at ease too and that we would be in reliable hands by choosing Jo to sell our home and our greatest asset. Jo is passionate and committed to what she does, and she does it with excellence. Her dedicated work ethic and marketing strategies, combined with her connections to an amazing staging company, photographer and videographer, resulted in a high amount of interest in our property and a strong attendance at our open homes. Her attention to detail and the way she worded the marketing advertisement for the campaign was very heartfelt and we really felt that she saw all the things that we ourselves had loved so much about our home. Jo kept us updated and supported every step of the way with her outstanding communication skills, and we always enjoyed the chats we had with her. Jo was able to secure a buyer quickly and handle the negotiations smoothly, resulting in a successful sale and a happy outcome for both ourselves and the purchaser. The entire experience with Jo was wonderful! We have been and will continue to be recommending her to anyone looking to sell (or purchase) their property. Thank you so much Jo! We are truly grateful!
Choosing Jo to sell our home was an easy decision after seeing firsthand how she supported my mother-in-law through what was a very emotional and difficult sale. Her compassion and empathy truly stood out, and she handled that situation with such care and respect that we knew we could trust her with our biggest asset. From the very beginning, Jo's knowledge of the local market and her strategic approach gave us complete confidence. She guided us through every step with professionalism, clarity, and absolute attention to detail, while never losing that genuine human connection that makes all the difference during such a significant life event. What really sets Jo apart is her ability to deliver outstanding results while making you feel fully supported throughout the entire journey. She worked tirelessly to ensure we achieved the best possible outcome, and we couldn't be happier with the result. If you're looking for someone who combines expert knowledge, exceptional negotiation skills, and true care for her clients, Jo is the person you want by your side.
Jo was incredible throughout the sale of my mum's property. From the very beginning, her communication was clear, proactive, and compassionate-she kept us informed at every stage and made what could have been a stressful process feel smooth and manageable. Her market knowledge really stood out. Jo provided honest, well-informed advice on pricing and positioning the property, and thanks to her guidance, we ended up surpassing the price we ever thought we would achieve. That result speaks volumes about her expertise and understanding of the market. When it came to negotiation, Jo was confident and strategic, ensuring we got the absolute best outcome without ever making us feel pressured. Her professionalism was evident in everything she did-reliable, dedicated, and always acting in our best interests. We couldn't be happier with the result. Jo truly goes above and beyond.
Jo was so supportive right when I needed a rock in my life. Her communication style is warm, clear, and consistent-she always made sure I understood every step of the process and felt confident in my decisions. Her knowledge of the market and the advice she gave me in making the right decision for my future will never be forgotten; it was obvious she truly understands both the local landscape and the bigger picture. When it came to negotiation, Jo was calm, strategic, and always had my best interests front of mind. I felt reassured knowing she was advocating for me every step of the way. She is so professional and will do you right by you every time-reliable, honest, and genuinely committed to achieving the best outcome. Just amazing.
Working with Jo was an absolute pleasure from start to finish. Her negotiation skills are truly outstanding and played a huge role in helping us secure our dream home. We always felt confident that she was advocating for us and working to achieve the best possible outcome. What really set Jo apart was her genuine commitment and care throughout the entire process. From the sale of our home through to purchasing our new one, she was always available, attentive, and incredibly detail-focused. Nothing was ever too much trouble, and she made what could have been a stressful experience feel seamless and well-managed. Jo took the time to really listen to our wish list and understand what we were looking for. She then introduced us to a property that we may not have intially considered, but it turned out to be absolutely perfect for us. That level of insight and understanding is something truly special. We are so grateful for Jo's dedication, professionalism, and support. We couldn't recommend her highly enough to anyone looking to buy or sell a home.
Jo is totally focused on getting results. Her marketing expertise, clear communications and tireless work effort ensured that we achieved the best price for our home. We are also grateful for the formidable assistance that she provided in making the selling process as comfortable and stressless as possible. We can highly recommend Jo Harwood to anyone who wishes to sell or buy a home.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo's communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
Jo was very professional, friendly and enthusiastic and nothing was too much trouble. Jo helped with organising painters, staging as well as all the other things that normally need doing. Jo’s communication skills were exceptional and we always felt very comfortable throughout the process. We would highly recommend Jo.
We cannot speak highly enough of how we were treated with Jo. She was kind, helpful and extremely knowledgeable. We fully trusted her expertise and feel so lucky that she sold our home!
I had a fantastic experience buying my home with Jo. She was incredibly helpful and positive throughout the entire process, making everything feel smooth and stress-free. Her support and guidance gave me confidence at every step, and I would highly recommend her to anyone looking to buy.
Jo was super helpful through our journey of buying. She was proactive in arranging viewings and coordinating with the sellers' agents to source information quickly for us. Her advice and support during the auction was also invaluable! Although the house went slightly higher than expected on the day we felt that Jo's assessment of the situation going into auction was fair and realistic and it was simply a case of two determined buyers being present on the day. We would highly recommend her
It was a pleasure to have Jo with us through the process of selling our house. She really listened to our goals for selling and buying and devised a sales plan to suit, providing a novel angle and insight that went beyond the more generic plans we had been offered by other agents (and it paid off!). Jo's communication throughout was exemplary and her support through the auction was much appreciated. She went above and beyond to also help with our house hunt, coming to house viewings and coordinating with the other agents on our behalf to ensure we had the information we need. Would highly recommend her!
I had the pleasure of working with Jo to sell our family home in Browns Bay, and I couldn't be more impressed. From the very beginning, Jo ran a highly effective marketing campaign that attracted over 85 viewing groups-an incredible result that reflected her strategic approach and deep market knowledge. Despite some challenging circumstances during the sale, Jo handled everything with professionalism, empathy, and determination. She successfully closed the deal in a way that left both me and the buyers genuinely happy-a rare achievement in this market. Her communication was always clear, timely, and reassuring. Jo's ability to combine sharp market insight with a warm, human touch made the entire process smooth and rewarding. I would absolutely recommend Jo to anyone looking for a real estate agent who delivers outstanding results with integrity and care.
Great communication, friendly, supportive, guided us through the process easily and nothing was too much trouble. Really positive experience.
Jo has been fabulous to work with through our house sale. She knows her coast market. Jo and Megan were committed to great comms and coaching us through the process. Jo helped us navigate hurdles with the sales process and we could always tell she wanted to achieve a win-win for all parties. Thank you
Jo is exceptional in every aspect. The professionalism display by Jo is impeccable. I would always work with Jo for my future projects.