Krystal was an absolute pleasure to work with—professional, responsive, and clear in her communication throughout the leasing process. She made sure everything ran smoothly and helped get the Lease Agreement sorted without hassle. When Krystal wasn’t available, James stepped in and was equally helpful and professional. I would highly recommend both Krystal and James to anyone looking for reliable assistance with leasing opportunities.

Our REA, Krystal Shortland, went above and beyond to help us through the selling process by genuinely listening to our needs, ensuring we were well informed and delivering on all aspects of the sale. As first time sellers it was quite daunting but Krystal was able to put our mind at ease and stepped us through it. We had previously approached Agents from other companies who didn't take the time to connect with us and were pushy, so Krystal's genuine down-to-earth approach was refreshing and we are extremely happy with the outcome of the sale. Thank you!

Krystal assisted our mother, in her 90’s, in the sale of her home. The sale by auction was a new experience for us, but Krystal walked us through the process, she was compassionate and caring towards mum, and was very clear in all her communications with us, keeping us well informed every step of the way. We felt Krystal put in extra time and effort in answering questions, giving suggestions, being present and she held more open homes, and for longer, under covid restrictions in order to allow as many people through open homes as possible. This resulted in a good number of pre-registered interested parties and we were very satisfied with the outcome for Mum. We would be very happy to recommend Krystal and Bayleys to potential customers and wish her all the best for her career .

Krystal was outstanding. She first came to us with a well-thought out plan about how she’d sell the house. During the marketing, she kept us fully-informed of progress. She held extra open homes to drum up extra buyers. And she worked hard on potential buyers. Her advice was realistic and professional. We were very pleased, and highly recommend Krystal to any potential seller.

It was a pleasure working with Krystal. As a first home buyer, Krystal was very helpful in answering the many questions that I had. Being a teacher made it quite hard to always be contactable during the day and therefore Krystal was also very friendly and helpful when my dad had to contact her on my behalf. She allowed me to have a few extra viewings and also kept in touch during the level 3 lockdown. Krystal is a warm, friendly and professional real estate agent and I would strongly recommend Krystal to anyone looking to purchase a home.