I recently gave sole selling rights of my residence in Burwood Crescent, Remuera, Auckland to Robert Ashton, real estate salesman of Bayleys Real Estate Ltd, structural engineer and publisher of the Rob Report, an authoritative guide to sales in the Eastern Suburbs of Auckland. I never had any cause to regret this decision. My house is very attractive in an excellent area but the market proved to be suspicious of an upper story clad in plaster on timber framing. Rob’s professional qualification as a structural engineer proved invaluable in calming fears about what in fact is a completely weathertight structure and he was able to present several offers (all too low for me). Rob was very patient and attentive to a large number of callers and constantly sought to obtain the best available offer for me. I went overseas for an extended period but on my return continued the agreement with Rob. Again he acted with patience and good manners with a large number of interested parties and gave me confidence he would find the right buyer. My confidence was justified. He conducted a skilful negotiation and presented an unconditional offer which I happily accepted. I have actually known Rob for some years in a fitness club setting and have no hesitation in recommending him as a real estate sales agent. He is absolutely honest, skilled in many aspects of real estate selling and technical construction and very pleasant and polite to everyone

Robert is a true professional in his trade. He guided us to a very successful sale in a tricky market. He is very upfront and did not attempt to up-sell us on any unnecessary marketing. During the campaign we were well informed on the buyer feedback, and no matter the time of day, Robert was available. In an industry where it's hard to find an agent to trust, we fully recommend Robert Ashton.

We have bought and sold properties with Rob and would very happily recommend him, he made both buying and selling as stress free as possible and got us great results. He is approachable, efficient, helpful and has great market knowledge. We are very grateful for everything he did and can’t fault his service which is always with a smile!

Our house was not the easiest house to sell due to its location being next to a very busy road. It was also the first time we have sold a house in Auckland so we were probably not the easiest of clients either! Rob took us through the different options on how to sell and we chose the one that suited both the market and my family the most. He was eternally patient and professional in a fickle pre-Christmas rush. We believe we got a very good price for our property in a process that was kept ‘reasonably’ stress free! This positive result has meant that we have been able to move forward in the housing market and on to our next project. We can’t recommend Rob enough.

After the recent purchase of our apartment through Robert Ashton we were impressed with his manner and professionalism. We therefore invited him to provide a marketing proposal for our Epsom Townhouse . From the very first meeting at the property, we were impressed with his advice and suggested marketing the property. The presented marketing proposal, followed by full property documentation, photography, staging, advertising, open homes and follow up we all carried out in the most efficient and professional manner. This resulted in a successful auction. To deal with Rob in his very relaxed and calm approach, but most professional manner made our sale process so much easier and would have no hesitation in recommending Rob for the sale and purchase of a property.

A note of thanks for showing a strong backbone and resilience under fire, to get our property sold recently. You appoint and agent thinking you know a bit about them. The selling process always throws a curve ball or two. It’s not the fact there is a challenge or a problem. It’s the focus on providing a considered solution in the face of adversity. Achieving an outcome always your collaborative goal. Yes it does take a listening vendor as well. Today’s environment is more challenging than ever, and that’s the listing process is just the start. The preparation, performance over the duration of open homes, and ultimate handover is never simple. Your frank, honest, open and never give up approach, is what we grew to know of you, and appreciate. Thank you.

Robert Ashton is well qualified and was recommended to us as an agent to sell our property by our bank manager. We had built a new house in Mission Bay and unfortunately this had coincided with a down turn in the Auckland property market. We found his approach refreshing and his understanding of difficulties excellent. We had previously spent a small fortune on staging, marketing and auctioning with no success. Rob recommended an affordable promotion for sale program and steadily worked for a sale, together with his associate, for a prolonged period on a very flat market. Several offers were forthcoming immediately and although unacceptable to us we were not pressured and eventually an acceptable offer was negotiated. Rob obviously has a large client base and is skilled at converting enquiries into viewings by prospective purchasers. He has a very ‘laid back’ style and in our view selling and buying property is highly stressful and his calm professionalism definitely eases tension. We wish him well and know that his emphasis on helping people will continue to make him highly successful and will always ensure he has satisfied happy clients. He definitely stands out in an industry which unfortunately often concentrates on promoting its own brand rather than helping people resolve their individual housing issues.

We first contacted Rob when we were thinking of selling our house because of the quality of The Rob Report. We received proposals for the sale from several different agents, any of whom we would have been happy with, however we chose Rob and Carmel because of their excellent customer service, their honesty and optimism, and their competitive costs. We weren't disappointed. They made the whole process, which is stressful, very easy for us. We were kept very fully informed all the way through about open homes and buyer interest. Being out of town vendors, that was very important. As was their ensuring that the property was always in a presentable state. We sold the house at auction and I am pleased to say that their excellent customer service has continued since the sale. We would be very happy to recommend both Rob and Carmel.

I would like to say a big Thank You to both of you for all your efforts on the sale of my Home. I can very honestly say that for me it was an anxious-free process and a lot of that is attributed to how you both handled matters and communicated with me. I was more than satisfied with the outcome and happy with the final result. Hopefully, all goes smoothly from here on towards settlement. Thanking you again.

I was fortunate to have Robert & Natasha as my agents when on selling an apartment. I respected their opinions and knowledge of the market and the work they put into the sale. I was informed along the way of interested parties, and how the opens homes went. I felt they complimented each others style perfectly. They both have a great sense of humour and I enjoyed that. I would certainly recommend them to others. Sue