From the very first open home, I knew this was the house I was going to buy and that nothing was going to stop me. Having Tracey guide me through the process made all the difference. Tracey was amazing to deal with from start to finish. She made the whole process feel easy, communicated exceptionally well, and kept me informed every step of the way. No question was ever too much trouble, and I always felt like I knew exactly what was happening and what came next. The auction process can be stressful and intimidating, but Tracey put my mind at ease and gave me the confidence to walk into the auction knowing I was well prepared. When the hammer finally fell in my favour, we got to celebrate in style after the win, which was the perfect way to finish an unforgettable day. I couldn't have asked for a better experience and would highly recommend Tracey to anyone looking to buy or sell a home.

I can't recommend Tracey and Warren highly enough! We listed our latest property with them, and it ended up staying on the market for over a year. In today's market, a lot of agents would have lost momentum but not these two. They stayed positive, committed, and never gave up on us. For 14 months straight, they held open homes every single weekend at the property - rain or shine. We could see and hear their commitment to our sale! Their consistent effort, great communication, and genuine belief in the property eventually paid off in a difficult buyer's market, and we sold it. If you're looking for agents who are patient, hardworking, trustworthy, and truly in your corner for the long haul, look no further than Tracey and Warren. Thank you both so much for your persistence and support - we really appreciate your efforts and feel that you both worked so hard for your commissions from our house sales and we are going to miss you guys! Highly recommended! ⭐⭐⭐⭐⭐

There are dozens of real estate agents out there, but you naturally connect with some more than others. Tracey was one of those rare gems, much like the home we purchased, which had its own unique story. From our very first meeting, she took us seriously, answered our questions honestly, and happily arranged a second viewing so we could be sure it was the right home for us. In just one week, we went from being "tyre kickers" to proud homeowners after winning the auction. Tracey made the whole process much easier by negotiating a deposit and settlement date with the vendor that worked for everyone. We'd happily recommend her to anyone looking to buy or sell a home.

We couldn't be happier with the service provided by Tracey and Warren. Warren's knowledge of the market was exceptional, with detailed insights not only into our suburb but the wider Hamilton area, giving us complete confidence throughout the process. Tracey was warm, honest, and a pleasure to deal with. She kept us well informed every step of the way, providing regular updates and valuable buyer feedback. We were initially hesitant about the auction process, but Tracey and Warren took the time to explain how it worked and gave us confidence in the strategy. While our home didn't sell under the hammer, it was successfully under offer on auction day, which was a fantastic result. We are so glad we chose Team Tracey & Warren and would highly recommend them to anyone looking to buy or sell. 10/10 service from start to finish.

Working with Bayleys for the sale of my home was very seamless and straightforward. Tracey and Warren just go that extra mile to make sure their client has full knowledge every step of the way and everything is very transparent. Would definitely use Bayleys again.

Yes very knowledgeable about the market, negotiating and very professional. But then you expect that from great agents (they were recommended to us). Where Tracey & Warren really shined was there organizing, and commitment to help in preparing the property for sale. We live in Christchurch and property for sale was in Hamilton. It had been rented out and was in good condition but needed some landscaping, waterbasting, bathroom painted, and minor plumbing and gas fitting done. I thought I would be organizing this. But no Tracey was more than happy to organize with her contacts. All the work was done very well at very reasonable rates. But the main thing here is organizing contractors and then meeting them at the property all takes time and effort. This was no problem at all for Tracey & Warren. When the property was sold they organized for fridge, washing machine & dryer to go to a local charity to help others. What a team

Warren reassured us the whole way through the process and offered us great advice on what needed to be done and the best way to go about it.

Tracey was always easy to reach and patiently explained about each and every step of the property buying property to us as first home buyers. When it came to negotiating, she pushed hard for a good deal both for the buyer and seller and made the process transparent. Most of all, they did what they said they'd do, when they said they'd do it, no surprises, just solid, professional follow-through. Highly recommend if you want someone you can actually trust.

Warren & Tracey were diligent, professional and committed throughout the entire process, Their communication was excellent, they worked hard to achieve a great result. I would happily recommend Warren and Tracey to anyone looking for a pair of dedicated reliable real estate professionals.

I found Warren and Tracey excellent to deal with, they have a good knowledge of the local real-estate market, both the current values, what is selling and what is not selling. When appraising my houses they did not try and BUY the listing by giving me un-realistic values. I have had very good comments relayed back to me from potential purchasers who said that Warren and Tracey were very professional to deal with. I even caught Warren vacuuming out one of my houses I was trying to sell, they do go the extra mile. I would highly recommend Warren and Tracey to any-one wanting to purchase or sell a house.

I looked at 3 agents to sell my home. I chose Tracey because she stood out from the rest - I immediately felt she was working in my best interests. She attended every open home, produced great reports each week and communicated regularly. She followed up every lead and co-ordinated well with other agents. She was a total professional at all times, but also kind and caring. I would recommend Tracey to anyone wanting a pleasant experience like I had selling my home.

We have found Tracey O'Brian excellent to deal with.. The analysis of our properties marketable value was accurate which together with her personality and professionalism resulted in a successful sale

I was a buyer in a property where Tracey was supporting the vendors. Although I was on the buying side, I really appreciated her patience and professional approach, especially as a first-home buyer. At no point did I feel that she was anything less than courteous, helpful, and considerate throughout the process. This made my journey and overall experience far less stressful and much more positive than I could have anticipated. Thank you Tracey!

The advertising was superb the interaction with Tracey and Warren was excellent.

Tracey is awesome, insightful, great knowledge of the current market and the process. She was understanding of our situation and made the whole journey easy. She was there when we needed her and always happy to be contacted. Tracey is now helping me find a new place to purchase. Highly recommended.

Tracey O'Brien has Star quality. She took on the project to sell my home as I completed a new build. The sale was reluctant due to changing life needs and entailed sensitivity to my feelings of loss whilst looking forward. Tracey was the perfect task master. She was professional in manner and knowledgeable of the market. I found her calm and responsive to my needs and those of interested buyers. Baileys have brilliant marketing strategies which Tracey kept me briefed on as we moved through the sales process. I most appreciated her direct communication and her listening skills. She was non-judgemental, warm, gracious and kind. I would not hesitate to recommend Baileys to others and will particularly recommend Tracey as an agent ideally suited to persons like myself - single and making significant life style changes.

I am a repeat customer of Tracey, and she never fails to disappoint. Tracey goes the extra mile, is always available when needed, and ensured the sale of the property was a smooth process.

Tracey is an authentic, proactive, and considerate professional who always had us at front of mind. Tracey has been our agent for the last two properties we have owned and each have resulted in amazing results that exceed our expectation. We love Tracy's personal touch, leaving us little treats and notes at the end of each open home, to checking in on us and communicating with us daily. Tracey is our agent of choice, and will be for future years to come.

I recently sold my house with Tracey and even accounting for a switch in listing profile, it all went really smoothly. I was perhaps a little wary leading up to Xmas but I was confidently reassured and obviously the result was achieved before everyone broke for the holidays. Very happy with the regular friendly communication, explanations and visits. Would absolutely recommend