For many years both Jonathan and myself have worked on the fringes of the real estate industry. As a brand/ advertising agency to a large Auckland real estate player, we were very aware of the pit falls, the hard sell strategies and the negative edge of the industry you work in. Lazy agents, communication voids and broken promises, we knew was the darker side of an industry that had attracted tough government legislation. Yet, this was not our experience. From the very start your professionalism and passion for your job was evident. You were so well prepared and your proposal was thought through, valuable and real world. Your empathy for our position showed, yet you still had the courage and the foresight to ask us to look higher at the opportunity the property offered. In particular, this is what we saw that impressed us. Ownership - seeing you fluff pillows, smooth down sheets and wipe down benches made us feel like you had a real stake in the presentation of the property. Ongoing communication - your texts, your reports and your weekly meetings. Keep them up. They are invaluable as the vendor will hang on every word, comment and sentence you say or write down. It so helps to calm the nerves and make your vendors feel like the project is under control Not being overly positive/ negative - we noticed the way you delivered results of the open homes. Not overly positive, nor negative, just " this is how it was ". We also noticed your measured responses to our questions. All true signs of a real estate professional. Your availability - in an job where you are inundated with phone calls, you were always friendly and ready to listen when we called with an inane question. This is so appreciated when your largest investment is the subject of the conversation. You were unflappable - throughout the whole process, both Jonathan and I kept on saying how glad we were that we had you as our agent. You always seemed to have everything under control. Your personal style - without a doubt, having a tall, smart man standing at the front of your home on open home day, says loads to your vendors and your buyers. Blair, it was a complete breeze to do business with you - by the time auction day came, we knew, and more importantly, we felt, like nothing more could be done. The market had been wrung dry and all interested parties were in the room on that day - I have NEVER felt like that before! I’ll say it again, both Jonathan and I were so pleased that you were our agent. Trusting your home and investment to the right agent is a crucial decision to make. With Blair, I knew immediately that I was placing my property in capable hands. He is immaculately dressed to represent any home, not to mention well spoken, self assured and knowledgeable. He was helpful and thorough from the outset. Within less than one week of marketing our property, he had brought our auction forward and sold our home above the price expectation which is quite an achievement in our current market. If I was to sell again, I would definitely choose Blair.