Helen firmly believes in offering exceptional customer service for her clients. Her guarantee to clients and customers alike is that they will always be dealing with Helen personally, not a team of people behind her.
This philosophy allows her to offer an assurance that only the most professional and highest level of service will be provided. She has enormous respect for the fact she is dealing with peoples’ most valuable asset.
Throughout her Real Estate Career, Helen has steadily earnt the reputation of someone that goes above and beyond for her clients. Helen consistently focuses on three things: relationships, communication and your best interests. She knows that you are the most important part of this process. This philosophy, as well as regularly exceeding her client’s expectations, has generated constant results, referrals, and repeat business from very happy sellers and buyers.
Helen’s success speaks for itself and her vast network of delighted clients and customers agree. She knows that you only sell your house once, and she puts in the work to get you the best price.
Outside of work, Helen is big on family and loves spending time outdoors on their lifestyle block and entertaining with family and friends. She truly believes in giving back and supporting her community, and proudly sponsors local schools as well as events.
Believing her success will always be measured by the happiness and loyalty of her clients, Helen is devoted to making your property stand out, and to make this real estate journey as seamless as possible. Her testimonials speak for themselves. Helen’s knowledge, excellent people skills, and exceptional customer service is why you should be selling with her. Her positive attitude, warmth, and humour is why you’ll want to.
- WHAT MY CLIENTS SAY ABOUT ME –
Recently we had the pleasure of selling our home with Helen. This is the second time dealing with her - Helen is amazing to work with. Her enthusiasm, communication and professionalism were appreciated; she worked very hard to get an awesome outcome for us and kept us in the loop along the way. We would very happily work with Helen again and would recommend her to anyone looking to sell or purchase.
Carina & Paul (Maungakaramea)
10/10! Helen has obvious passion for the job and, perhaps, more importantly empathy for the clients and colleagues she works with. It was an absolute pleasure to deal with her. Thank you!
Proficient, confident, and generous with her time, Helen is at the pinnacle of her game and is a real breath of fresh air in this industry. Rapt as we are with the final result, but equally important, the journey was managed with a level of skill and professionalism that certainly sets a benchmark. This is the second time Helen has sold property for us, the standard she sets for her campaigns is high – from her well thought-out, tailored script to the excellent professional photography, Helen’s marketing strategy is always spot on! Helen exceeded expectations, communicates exceptionally well, and from the get- go, was a pleasure to deal with. Accordingly, we have no hesitation in recommending Helen’s first class service to others contemplating selling - so well done and thank you Helen, we couldn’t ask for more.
Jason & Sarah (Whangarei)
Helen Dwane recently assisted us in purchasing a Whangarei property. Helen is great to work with! She is a friendly, enthusiastic and hard-working real estate professional and an exceptionalcommunicator! Helen had a thorough understanding of the property and the vendors' requirements, as well as our own situation. She acted swiftly to provide all information and assisted us through the process, resulting in a smooth and efficient transaction. It was only by working closely with Helen that we were the successful purchasers. Whether buying or selling, we recommend Helen in the highest terms. Again, many thanks for your superb efforts!
Marianne and Allan (Whangarei)
Helen was an absolute pleasure to work with. She is so hard working and very motivated to find that perfect buyer. It was incredible how many people she was able to get through my rural property. Helen made selling my house fun rather than a chore and I wouldn't hesitate to use her expertise again in the future. Helen comes highly recommended! Thanks so much A++
Aaron Fitness (Tangowahine)
Helen, we just want to first of all say thank you so much for everything! You are so lovely and so easy to deal with and we would highly recommend you to anyone. You made the stressful time of buying a first home easy and exciting for us and gave us so much confidence right from the start. Your communication and professionalism is amazing. We are so in love with our beautiful home! We will definitely be using you in the future when we need to... Thanks Helen!
Kelsi and Jesse (Kamo, Whangarei)
Thank you Helen for the wonderful job you did for us marketing and selling our lifestyle property in Maungakaramea. It’s because of your hard work we had such an excellent sale price. You kept us well informed right throughout the whole process. Thank you also to your Bayleys team for their part, especially on the day of the auction. We would certainly recommend you Helen to anyone looking for a great agent. Thank you once again.
Barry & Alene (Maungakaramea)
Selling the home you love is never easy, particularly one you have poured your heart into. I am pleased to say though, Helen made a heart wrenching job so much easier. From the initial consultation to the final signatures on the agreement, Helen made sure that I knew my options, kept me fully informed and was a real shoulder to lean on. Her extensive knowledge of the market and personal touch really enabled me to trust in the sale process and know I absolutely had THE BEST AGENT. Thank you Helen, I will always value what you have done for me in such difficult circumstances; you come very highly recommended!
I cannot speak highly enough about my fabulous Real Estate Agent, Helen Dwane. Helen did not stand and wait for things to happen, she got the ball rolling from the start. Her extensive marketing attracted prospective buyers and a lot of overall interest. Throughout the whole process, Helen was having to deal with a very stubborn tenant who refused several requests to show the home, but Helen’s persuasion and perseverance continued, despite the difficulties encountered. With trepidation, I attended the auction day, and was overwhelmed with the expertise of all the Bayleys staff. Helen had done her homework and the house sold. I could not have been happier. I would recommend Helen Dwane and all of Bayleys Whangarei for their help and competent, efficient work. Thank you.
This is the second time Helen Dwane has sold our property and consequently found us our new home. We found Helen to be an extremely focused agent, almost as if we were her only customers, although we know that was not the case. A master with the contract negotiations, Helen came up with a deal that exceeded our expectations and made the purchaser happy as well. She returned all phone calls and emails the same day, we never felt unimportant. Highly personable with an engaging personality, we are pleased to recommend Helen Dwane to anyone looking to buy or sell a home. We have purchased and sold many properties over the years and in our opinion, Helen is hands down the best in the business. For our next move, Helen Dwane will be our first choice in real estate agents.
Rob & Bronwyn (Whangarei)
Helen has just been fantastic through the whole process of selling our home. After starting an auction marketing campaign, we received a pre-auction offer we were very happy to accept. After bringing the auction forward, we had more interested parties competing in the auction room which resulted in us getting even more than we were expecting! Needless to say, we are very happy vendors! Helen worked tirelessly from day one and kept us well informed throughout the whole process. Helen, thank you very much for your advice on staging our home and your work on the Auction process, which led to an outstanding outcome. Helen is a complete pleasure to work with and we have no hesitation in recommending her as an agent.
We sold our lifestyle property in Tangiteroria with Helen Dwane and Bayleys. Initially we had the property listed for sale privately when Helen offered to come and have a chat with us about the market. From that moment, we were hooked. We were delighted with the result Helen obtained, which by far exceeded what we thought could be achieved! Helen has a sparkling, friendly personality, she is very honest and approachable with a real passion for selling property. Living local for many years, she therefore has a vast knowledge of the local area and amenities. Helen’s service throughout - and after - the transaction was second-to-none. Nothing was any trouble and we felt like she was a personal friend to both of us. We cannot recommend Helen highly enough if you are thinking of selling or buying - she is simply outstanding in her field.
Mac and Shannon (Tangiteroria)
With a passion for real estate, Helen is a real people person. She is honest, reliable, an excellent communicator with a great balance of humour and professionalism. We would like to take this opportunity to thank you Helen, for guiding us through the whole process – selling property can be extremely stressful but Helen made the process seem easy and straightforward. We are happy to recommend Helen to anyone; she goes the extra mile plus some!
Anton and Rachel (Tangiteroria)
If you are purchasing or selling property, Helen Dwane is a rock star. Professional, enthusiastic, knowledgeable, and fun are only some of the words that begin to describe her. However, superlatives aside, perhaps the best recommendation I can make is over the past three years I have bought and sold our lifestyle block with Helen. Each time different, but each transaction as effortless as purchasing or selling a house can be, all due to Helen’s exceptional skills and character. Selling a home for the first time can be a daunting prospect; I sold my property at Auction and Helen ensured I understood the entire process. From the very start Helen put me at ease, explained the process and provided me with some great insights. Throughout the open homes and advertising campaign I was kept up to date with what was happening and Helen went out of her way to make sure I was happy with everything. Every promise was delivered upon. The decision to engage Helen was a decision I was very happy to have made. I would not hesitate to use Helen again and would gladly recommend her to anyone.
Thanks a heap Helen for selling our house so quickly and at the asking price too!!! We really think your awesome personality and sales strategies were the key to our house selling so quickly, and for such a good amount. You were so wonderful to work with, so positive and really made the process a pleasure rather than a stress. You were totally on our side and we had total faith that you would do the best you could for us. We are telling all our friends about you and would recommend you to anyone wanting to sell their house, as we know you would do your absolute best for them and achieve amazing results. Cheers to you Helen!!!!
Annetta and Roland (Maungakaramea)
Helen is one of the best real-estate agents we have dealt with. She is realistic in her pricing and marketing and has the ability to match the right buyer with the right property. She kept us up to date throughout the whole selling process and was a great help in finding our next dream home. We have already recommended her to our friends and wouldn't hesitate to use her again in the future.
Dave & Andrea (Tangiteroria)
Helen gave us confidence right from the start, and as first home buyers, her knowledge of real estate in our area is unsurpassed. Helen is fun to deal with yet professional, and with huge integrity. We are delighted with our new home and would recommend Helen to anyone thinking of selling or purchasing. Thank you! We would definitely use you again and would be extremely happy to be contacted for further references.
Samantha and Gareth (Tangiteroria)
Helen Dwane has recently sold our lifestyle block of 6ha. From the time of listing to the actual sale Helen demonstrated a very professional approach. She completed multiple listings and within days had prospective buyers out to inspect one of the blocks, resulting in a sale less than a week later. Helen has proved to be a very competent land agent, who displays lots of enthusiasm and commitment to the task on hand. She is honest and relates well to those with whom she is dealing. Her attention to detail is to be commended, as is her willingness to find out those unknown answers. I have no hesitation in recommending Helen as a very trustworthy, reliable agent who will rise to challenges presented, and who will do her utmost to achieve a sale or purchase for those involved.
Rhonda & Graeme (Ruatangata)
We recently listed our lifestyle block in Tangiteroria with Helen Dwane as a sole agency. Helen is wonderful to work with. She was very enthusiastic and kept us informed throughout the selling procedure; from the initial listing of our property, to the end process. We found her to be very professional and an excellent negotiator who kept our interests uppermost. This made the whole selling process very simple and trouble free for us. We highly recommend Helen to anyone considering selling their property.
Robin & Bronwyn (Maungakaramea)
Helen Dwane was our agent for our recent property purchase. We found Helen to be very professional in all the dealings we had with her. Helen's communication skills were excellent - she was prompt in returning calls and relaying information, as well as being friendly and approachable. It was a pleasure dealing with her
I found working with Helen a joy and felt like she was there to help me during every step of the processes. She emanates a sense of trust-worthiness that makes you feel very secure during what is with a doubt a very stressful process. Helen is a true professional in every sense of the word, and puts her client's interests far above her own. I would be very happy to give Helen my highest recommendation for anyone wishing to sell their property or looking to purchase. Her local knowledge and the numerous professional and personal contacts she knows in the business, places her in an enviable position from where she can take advantage of opportunities for her clients. Helen has been incredibly helpful to me through the process of selling my lifestyle property and i am grateful for her understanding, patience and expertise and would recommend Helen to anyone thinking of selling or purchasing real estate. Thank you Helen!
Helen sold us a lifestyle property in Mangapai, and throughout the whole process Helen could not have done more to make sure the transaction went smoothly for us. We were kept up to date at all times - from our initial inquiry and first viewing of the property, through the negotiation process to the unconditional date, Helen was extremely prompt. The service was simply outstanding and we would recommend Helen to anyone, whether selling or purchasing property.
Gerhard and Ingrid (Mangapai)
Who would have thought that the decision to sell our property on a Thursday of one week would result in a signed and sealed sale agreement by the Friday of the following week. With helpful advice and encouragement from Helen and Garry, we were guided successfully through the journey towards selling our property. Plans were put seamlessly in place re land valuation, publicity and marketing, and a comprehensive four week marketing campaign established, allowing us to follow clearly, the process involved. Little did we know it wouldn’t be needed. Contacts which Helen and Garry established proved to be the overall success of the campaign, with an offer, after negotiation, coming from a known, interested purchaser.
Throughout the process, short as it was, Garry and Helen kept us informed of what was happening, and what was planned for the following days. They were in touch with text, phone and email, keeping us up to date. Their combined business knowledge and friendly personalities helped to put us at ease and had us trusting them in their endeavours to give us a satisfactory result. Helen did out-perform Garry in the “muffin making” department though.
Sandra and Roger
We had the pleasure of dealing with Helen for the purchase of our first “forever home” as a family. From the word go Helen was nothing but genuine, friendly and helpful. We had rather a tight timeframe in which to arrange all checks and finances (4 days) and Helen was nothing but understanding and accommodating throughout what can sometimes be a daunting process. Come auction day, once again Helen was brilliant, we could not fault her service and genuine personality. Having dealt with a number of real estate agents in the past, we cannot recommend Helen enough if you want a down to earth, cheerful and professional agent – Helen is your lady.
Marcie and Andrew (Maungakaramea)
We first met Helen Dwane when she came to appraise our home that we’d lived in for 20 years; we loved our house but knew that being an older property it wouldn’t be a quick sale. We weren’t quite ready to sell at that stage but knew Helen would be the one to sell it when we were. We loved Helen’s enthusiasm, her positivity, and realism.
In December 2017 we were ready to sell. We contacted Helen and found her to be 100% reliable; Helen did exactly what she said she would do when she said she would do it. Her communication was excellent. At the end of the day Helen sold our family home for the best price possible. We had a really good experience with Helen, and she is the best real estate agent that we’ve dealt with. We could not have asked for more.
Karl & Leith (Maungatapere)