Phone tel:+64 9 953 4740
-Local Expertise, Worldwide Connections
-Listen carefully to your needs
-Assist with you to add value to your property
-Take the stress of real estate transactions from you
-Go above and beyond to get the most value for your property
With a diverse background spanning years in sales roles, Grace possesses many skills that have set her up for a thriving career in real estate sales. Combine that with her personal experience buying property and her people skills, and you've got the quintessential salesperson.
Grace's background includes working in sales for a logistics company in Shanghai, working as a site manager for a scaffolding company and being the Sales Manager of a home Appliances company in New Zealand where she was awarded for being the company's top salesperson.
This experience has set Grace up with excellent customer service skills. She knows how to treat clients and values the relationship long after a sale is complete. She's also a strong negotiator and someone who is able to quickly and ably solve any problems you encounter.
Fluent in Mandarin and English, Grace has a diverse network of personal and business contacts. She's able to use her Chinese heritage to market your home widely, and to speak in the language you feel most comfortable with.
If you would like assistance selling or buying a home, you can be assured that Grace will give you expert advice and superior customer service to achieve the outstanding results.
What my clients say
Having been a Barfoot & Thompson salesperson for 20 years and now retired I always believed I gave a first class service to my clients. Upon our first meeting with Grace we were immediately impressed with her extremely professional manner and natural friendly nature. Out of all my colleagues that I have admired as exceptional, inspiring agents, Grace tops the list without doubt. Even though Grace was not the selling salesperson, she was always there keeping us fully informed and from experience this service is extremely exceptional and should be congratulated. Both Jing and I would like to sincerely express our great admiration and gratitude to our agent Grace Dong who is very capable and extremely likable. Undoubtedly, we cannot speak more highly of her about her extremely professional manner and friendly nature.
Richard Wheeler and Jing Sun - Kinross Street, Blockhouse Bay
I have been very fortunate to have been kept in the loop by Grace on the progress with my parent's property - Freeland Avenue, with a great outcome for my parents. I would like to recognise the professionalism of Grace through this very short timeframe of taking the house to market and selling. The communication/update reports have been very thorough and Grace has been very considerate in her dealings with my parents - very respectful. I know that the excellent result achieved is due to her hard work on my parents' behalf. I will definitely have no hesitation in recommending Grace to any of our members who may require their services in the future within the area.
Well done Grace and it was a pleasure to work alongside you to achieve the best outcome for Mum and Dad.
Grace recently helped my partner and I to buy our first home. I say she 'helped us' although she was actually the agent for the seller, and we had no agent and were just first home buyers new to the house hunting game. We found Grace to be friendly, super hard working, enthusiastic, honest and she really went above and beyond to communicate with us at all times through what was a very fast paced, multi-offer scenario.
Of all the open homes I visited, she came across as the most approachable, transparent and refreshingly non-pushy of all the agents. I left that open home thinking 'I hope I can buy that house because I would much prefer to deal with her than some of the other agents'. I am so pleased we not only got the house we wanted, but were also able to deal with the agent we preferred.
Grace had helped the previous owners to buy that house and was then selling it for them a few years later, and I will certainly be using her again when it comes time for us to sell. I cannot fault her and she truly changed the stereotype of a real estate agent I had in my mind. I've given Grace's name to 3 people in the past week who are in need of a decent and trustworthy agent - I highly recommend her!
Laura & Giann
We recently purchased a home through Barfoot & Thompson with the assistance of Grace Dong. She was amazing to us as she was immensely helpful, knowledgeable and incredibly generous with her time and patience. She stepped us through everything and made what, by all accounts, should have been laden with stress a very enjoyable process. We're sure Barfoot & Thompson has a tonne of great people working there but we can't help but feel Grace has to be the best. We feel very fortunate to have had Grace with us during this big life event as we think without her we wouldn't be even half as happy with the outcome. We now have beautiful home thanks to this wonderful person.
Gemma & Blair
Grace was absolutely superb from start to finish. Not only was she incredibly professional, she was also a pleasure to deal with at every step. Nothing was too much trouble for her and she went out of her way to make the process as easy and smooth for me as possible. I was incredibly impressed with Grace and really enjoyed dealing with her. She made everything really clear and I really trusted her with the process. She is fantastic at her job and I would have absolutely no hesitation recommending her to anyone who wanted to buy or sell a property."
If you are looking for an agent to sell your house, then Grace would be your #1 choice! We sold our last property and purchased our current property through Grace. She is the best agent we have ever met! She is professional, knowledgeable, friendly and very helpful! We really appreciated her valuable advice, and her regular feedback throughout. We were very pleased with the services we received from her - not least was getting us very great result.
We would like to especially thank her for getting our dream home after she sold our property. We had limited budget, but lots of boxes to tick. She worked very hard finding the right property for us, which was not a easy job at all. Thanks very much again, Grace!
We would not hesitate to use her again in the future!
Mary and Angela
I found Grace very approachable and enthusiastic about selling my house. Her ability to keep me in the loop with everything made the process very easy. I would recommend her to any of my friends and family buying or selling property in the west of Auckland area.
Overall I am very happy with her performance. We will be speaking with her again to find another property eventually.
Grace approached me on November 2014 for sale of our property. She carries out her work with professional and pleasant nature. With her positive attitude she was able to sell our property within our timeframe. Should anyone who wishes to get their property sold at good price, get associate with Grace she will make it possible for you. We strongly recommend her for all real estate needs.
Grace Dong is a very friendly, easygoing and hard-working lady. She is very helpful and (an) expert in the process of selling my property.
When selling my home, she gave me very useful information with regard to the property market appraisal and data.
She has undertaken effective marketing and promotion of my property and has provided access to a wide range of buyers and followed up on those with genuine interest in my property.
She is an outstanding real estate agent who assisted with the complexities of the negotiating process to ensure that not only did I get the best price for my property, but she also ensured that other factors in the sale and purchase agreement fell into place, e.g. financing, terms, date of possession, chattels and inclusion/exclusion of repairs. She is very considerate and very professional.
She is the best real estate agent who can provide you with a range of good services and high level of skill and experience.
Qun Zhang (Kris)