My Sales Success Rate is over 95% for my 9 years in Real Estate (86% under the hammer) and with so many glowing testimonials. This is because every Listing receives my full attention and dedication.
I focus on the quality of my business - not the quantity. I am not motivated by the industry awards for the most properties listed, the highest commissions, the most vendor-paid advertising. These are not in-line with my customer-centric values.
It is all about You. I am YOUR #1 Real Estate Professional. When a client entrusts me with something this important to them, I am duty bound and committed to make a positive impact on their future wealth and well-being. I cannot let people down, and I am rewarded by the long-lasting relationships that follow. My clients comment on my clarity of communication, my empathy, my knowledge and how hard I work until I get a result.
Providing Purchasers with exceptional customer service adds value to the property; the more people interested and confident to bid or offer will drive the price. I personally attend to all Buyer enquiries and open homes (I do not delegate to a junior or a 'team' of other Agents), proactively attending to any doubts or issues that may hold a Buyer back. My high sales success rate is the result of Buyers feeling safe and confident when dealing with me, even though the line is very clear that I work for the Vendor.