Fluent in both English and Mandarin, and with a diverse background spanning hospitality, sales, marketing, and property management, Chloe Mosen brings a rare blend of people skills and professionalism to her role as a Property Manager. Her approachable nature and strong communication skills make her a standout in the industry—able to connect with clients from all backgrounds and deliver exceptional service with integrity and care.

Before transitioning into property management, Chloe was one of Michael Hill Jeweller’s top national sales performers, a testament to her drive, attention to detail, and dedication to client satisfaction. She holds an NZQA Diploma in Travel and Tourism Management, which further honed her ability to navigate complex needs and build trust quickly and effectively. Chloe has become known for her reliable, efficient, and proactive management style. She takes pride in being task-driven and outcome-focused, all while maintaining a down-to-earth approach that clients and tenants alike find refreshing and reassuring.

As a mother of two energetic boys, Chloe understands the importance of balance, responsibility, and clear communication—values she brings into every client relationship. She is also an active member of local Chinese social media communities and offers bilingual service to Chinese-speaking landlords and tenants, helping bridge cultural and language gaps with ease and professionalism.

Message from Chloe in Mandarin: 各位尊敬的房东和房客，您们好！我是您们的物管经理Chloe。很高兴认识您们，非常荣幸有机会帮助你们一起管理房产！ 我会以我专业的知识，敬业的态度和优质的服务为您们提供一流的管理，做到真正的省心和放心—欢迎您们加入我们BAYLEYS的团队！

Translation: “Hello everyone! My name is Chloe, your property manager. I’m so happy to meet you and honoured to help manage your property. I’m reliable, honest, and committed to providing high-quality service so you can rest easy. Welcome to Bayleys!” Whether you're a seasoned investor or a first-time landlord, Chloe’s integrity, cultural insight, and hands-on approach make her an ideal partner for your property journey.