“While there are many attributes that our clients demand in a good property manager, the most important one is that our Landlord’s investment is cared for as though it were our own. Excellent customer service, genuine care & consideration as well as diligence in record keeping, reporting, inspections and follow up ensures peace of mind and Serena excels at all of these. Several years of property management experience, and a Bachelor in Management Studies, majoring in economics and finance, helps her better understand your needs and your criteria to increase your short and long term returns from your property investments.
Serena is passionate about delivering excellent customer service and strives for continual improvement. Her experience in Hospitality greatly adds to her ability to confidently deal with the varying situations that can arise. It also helps that she genuinely cares about her clients, their properties, and the tenants and ensuring that they are well cared for.
Born and breed in Northland, her extensive local knowledge allows her to easily relate to the people who want to call the Bay of Islands home. In fact, it wasn’t until she left to study at University in that she came to appreciated how much she had taken it for granted, growing up in such an amazing place. She is excited to be back and raise her son in such a beautiful location where life is more balanced and the ocean is your playground.
Serena welcomes any opportunity to discuss the service we offer, be it to landlords or to tenants seeking a new place to call home. Call now, talk to Serena about your property management needs, then you sit back and relax (or go fishing), reassured that your investment is in good hands. Free rental appraisals available.”