Retail editorial and insights

The changing face of retail


Automated retail and the changing face of shop assistants.


The “Amazon tax”


How the “Amazon tax” would help level the NZ retail playing field.


Back to basics


How global food trends could shake up the food and beverage sector.


Small is big


How thinking small could equal something big.


Bigger is not always better


Bigger is not always better – how smaller retailers can maintain a competitive edge.


How your retail business could evolve


Looking into the retail crystal ball gives insights to how your business could evolve for success.


Consumers are being driven and influenced by ethical issues and sustainable concerns


Global financial services firm Morgan Stanley recently conducted a survey in the UK which looked at shopping with a conscience and there could be some pointers for your retail business in the findings.


How to leverage digital trends to help meet customer retail expectations


We’ve all had to accept that the retail environment is forever changed with the far-reaching impact that the online market – and the digital space in general – has had on the sector.


How to see your retail or hospo’
space through new eyes…


Operators can no longer “accidentally” run their businesses – consumers are too savvy for that. In a changing world where traditional business models are being challenged, creative thinking is more important than ever. You can’t just throw open the doors and expect people to descend with their open wallets.


How to ensure you remain relevant to your customers in a fast-changing retail world


We’ve all heard the doomsayers peddling the line that “clicks not bricks” is the way of the future striking fear into retailers’ hearts, however retail statistics in New Zealand are tracking well according to Stats NZ’s latest figures.


Could being part of a new-look food precinct
suit your business plan?


The traditional cavernous basement-style food courts that we have become accustomed to may offer reasonable rental rates and good foot traffic numbers, but the often-poor lighting, echoing acoustics and awkward access might be a turn-off for your food retailing business or start-up.


What to look out for when committing to
new retail space off-the-plans


New mixed-use developments and dedicated retail new-builds are providing fresh options for business owners around the country and we have a few hot tips for those looking to secure space off-the-plans


How being part of a shopping mall could work in your business's favour


Traditional “old school” shopping malls, arcades and smaller-scale shopping centres have been under the spotlight lately with reports claiming that globally, they’re falling out of favour with customers.


Common Retail Leasing Myths – And What To Look For Instead
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As a retailer you’re probably pretty focused on the bottom dollar. But when you’re comparing leases in the search for your next shop, leave the price tag obsession to your customers. You have more important things to think about…


Could the Next Big Sporting Tour Benefit Your Business?
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The fast approaching British and Irish Lions Tour of New Zealand has more than just the sporting community excited; the hospitality and retail sectors are gearing up to optimise their share of the dollars that thousands of rugby fans will drop into metropolitan and provincial economies.


How to use locational intelligence to find the right spot for your retail business


Given that rent is usually the biggest single business operational expense faced by retailers, it follows that location is intrinsically important to making a retail operation successful.


5 tips for creating a shop with face value


You may have heard the small business owner’s mantra: “attract, engage and entice (omm)”. Hey, you may even be mantra-ing it right now. But have you applied it beyond your store’s welcome mat?


3 things you should consider when choosing your next shop location


It’s clear to anyone who’s ploughed down Auckland’s Queen Street recently that the retail world is hovering in its own stratosphere right now. For everyone else there are the stats – those ones with all the zeros.


7 ways to create an enticing retail experience


Laying on the couch is no longer the dead centre of inactivity that is used to be. The 2016 Total Retail survey of 23,000 shoppers from 25 countries found that 54% of people buy from the comfort of their lounge on at least a monthly basis.


5 factors influencing the future of retail real estate


Welcome to the future: where we’ve torn down the bricks and mortar stores and built ones made of clicks and mortar in their place.